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How we are paid

How we are paid should never be a surprise.

Remuneration is discussed in the first conversation, before you have committed to anything.

Our principles
Remuneration is discussed openly in the first conversation, before you commit to anything.
Every engagement is documented in writing, setting out scope and fees.
Where a transaction generates third-party remuneration, it is disclosed to you in writing before you commit.
The first conversation costs nothing and carries no obligation.
Questions clients ask

Is the first call charged?

No. The discovery call is free, confidential and carries no obligation.

Do you receive developer commissions?

[Tom to confirm] On many off-plan purchases we are paid by the developer, not by you. We tell you this in writing before you commit, and it never decides what we recommend.

What about other costs of buying?

DLD fees, trustee fees, mortgage costs and service charges are set out in writing for every property we recommend, so you see the full cost before you decide.

Ask us anything about fees.

It is the first question we answer, and you are welcome to make it your opening one.

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